The Ministry for Ecological Transition has initiated the process to disqualify 25 electricity suppliers. The OMIC of Montcada i Reixac explains that the supply is guaranteed and provides tips for changing companies without penalty.
The Ministry for Ecological Transition and the Demographic Challenge has launched the procedure to disqualify a total of 25 electricity suppliers for failing to meet their commercial obligations. The Municipal Office of Consumer Information (OMIC) of Montcada i Reixac wants to convey a message of reassurance to residents who may be affected: the electricity supply will not be cut off under any circumstances.
According to the municipality itself, current regulations guarantee the continuity of supply even in these cases. The local distributor will continue to provide electricity to homes as normal, regardless of the situation of the supplier. Furthermore, consumers will be able to choose a new company without any penalties or exit fees resulting from the change.
However, the OMIC of Montcada i Reixac recommends acting quickly. As soon as the notification of disqualification or cessation of activity is received, the first step is to carefully read the notification and check the indicated deadlines. After that, it is advisable to assess the available options and choose a new supplier as soon as possible.
The provisional transfer to the COR is the alternative for those who do not choose a new company. In that case, the contract will be transferred to a Reference Supplier (COR), and for households with a contracted power of 10 kW or less, the regulated PVPC tariff will apply. The service will continue to operate, but the conditions may not be the most suitable for each user.
The OMIC also advises keeping the last bills and all communications related to the change, as well as checking for any outstanding payments or, conversely, if the company owes any amounts. It should be noted that the disqualified supplier may claim for consumption prior to the date of its disqualification.
How to choose a new supplier
Before signing a new contract, the consumer office of Montcada i Reixac recommends reviewing actual consumption needs. To do this, it is advisable to consult the last bills and check the usual electricity consumption, the contracted power, whether there is time discrimination or other associated services, and the total cost currently being paid.
With this information, the consumer will be able to compare offers on equal terms. There are two main options: the regulated market, through a COR with the PVPC tariff, or the free market, with tariffs and commercial conditions defined by each company. In both cases, it is advisable to compare the price of energy and power, temporary discounts, additional services included (maintenance, insurance, etc.), the duration of the offered conditions, and any possible exit clauses.
Before signing, it is important to carefully read the economic conditions, the method of price review, customer service channels, and complaint procedures. The OMIC reminds that changing suppliers is an administrative process that does not involve any interruption of supply.
Once the new supplier is chosen, they will handle the change. Only basic documentation will be required: the ID or identification document of the account holder, the CUPS code of the supply point (found on the bill), the supply address, and the bank account number for direct debit of the bills.
OMIC assistance in Montcada i Reixac
The OMIC of Montcada i Reixac can provide support throughout this process. The service is located at Avinguda de la Unitat, 6 (Town Hall building). They can also be contacted by phone at 678 031 766 or by email at omic@montcada.org.
However, the office will be closed for summer holidays throughout August. For emergencies, the municipality reminds that you can call 012.
The ministry's decision affects suppliers across the country, so residents of Montcada i Reixac who have contracted supply with any of these 25 companies should be attentive to the official communication. The deadline to act begins as soon as the notification is received, and the recommendation is not to delay the choice of a new company to avoid being placed on the default regulated tariff if it does not best suit their needs.
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